Cancellation Policy
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must notify us, eMission-X gGmbH, Sauer Moor 4c, 23845 Oering, Germany, Phone: +49 (0)171 275 00 26, email: info@emission-x.eco, by means of a clear statement (for example, a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the sample withdrawal form below for this purpose, though its use is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notice of your intention to exercise your right of cancellation before the cancellation period expires.
Consequences of the Revocation
If you cancel this contract, we must refund all payments we have received from you, including shipping costs (except for any additional costs resulting from your choice of a shipping method other than the least expensive standard shipping option we offer), without delay and no later than fourteen days from the day on which we receive notice of your cancellation.
We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you. Under no circumstances will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return or hand over the goods to eMission-X gGmbH, Sauer Moor 4c, 23845 Oering, Germany, without delay and in any case no later than fourteen days from the date on which you notify us of your cancellation of this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
Sample Withdrawal Form
(If you wish to cancel the contract, please fill out this form and return it.)
To: eMission-X gGmbH, Sauer Moor 4c, 23845 Oering, Germany, Email: info@emission-x.eco
I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) / the provision of the following service (*):
________________________________________
Ordered on (*) / received on (*): ____________________
Name of the consumer(s): ____________________
Address of the consumer(s): ____________________
Signature of the consumer(s) (only for paper notifications): ____________________
Date: ____________________
(*) Delete as appropriate.
